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Design for Six Sigma

Normally in-house private courses
Nationwide
3 Days
Purpose: 

This course is designed for participants who wish to develop their competencies in the areas of business design and business improvement.

The 3-day course provides a deep understanding of Design for Six Sigma.

Suitable for: 

Before attending this course students must have completed a Lean Sigma Green Belt programme  (6 Days)

What’s good about the course? : 

A top class course instructor with high-level relevant experience domestically and overseas

  • Apply the concepts of Design for Six Sigma in the design of a new process/product/service. Such concepts include CDOV, Kano Analysis, Quality Function Deployment, Critical Parameter Management and TRIZ.
  • Utilise the range of tools presented to best address any given application.

Objectives:

  • Apply the concepts of Design for Six Sigma in the design of a new process/product/service. Such concepts include CDOV, Kano Analysis, Quality Function Deployment, Critical Parameter Management and TRIZ.
  • Utilise the range of tools presented to best address any given application.

Benefits:

A top class course instructor with high-level relevant experience domestically and overseas

Detailed Content:

Day 1 Module 1 – Refresher on Lean Thinking and Six Sigma

  • Lean Principles

    • Overview of Lean Principles – Understand Value and Non Value as defined by the Customer.

    • Waste Identification – Understand the different type of wastes and their application to BT.

  • Lean Tools

    • Process Mapping - Understand how to map processes and identify key parameters relevant to success.

    • Value Stream Mapping – Understand how to introduce Customer requirements into the process flow and create a holistic view of the Value Stream.

    • A selection of other applicable Lean Tools - Error Proofing / Kanban.

  • Six Sigma

    • DMAIC Methodology – Understand the Origins of 6 Sigma.

    • Define, Measure, Analyse, Improve and Control – Overview of DMAIC.

    • Define – Understand Project Identification, Business Case Development, Metrics, Project Planning.

    • Measure – Understand Process Mapping, Data Gathering & Analysis,

    • Root Cause Analysis – Understand Cause & Effect and 5 Why’s

    • Improvement / Solution Development - Developing Sustainable Solutions, Brainstorming, Prioritization

    • Control – Understand how to implement sustainable solutions

 

Day 1 Module 2 – Design for Six Sigma - Applying DFSS techniques to process design projects

  • Design for Six Sigma (DFSS) Models

  • CDOV Methodology – Define, Characterise, Optimise, Validate.

  • Understand the difference between DMAIC and CDOV – When to use one over the other.

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    Defining a Business Case for the Design / Improvement.

  • Identifying and Analysing Customer Needs using Affinity Diagrams / KJ Analysis

  • Determining the Critical to Quality indicators (CTQ).

  • Translating those customer requirements down through the organisation using Quality Function Deployment (House of Quality).

  • Understanding the need for a Gate Review Process

Day 2 Module 2 (Continued) – Design for Six Sigma - Applying DFSS techniques to process design projects

  • Developing a matrix to link all CTQs using Critical Parameter Management

  • Developing high level Functional Flow Diagrams

  • Identifying solutions using TRIZ

  • Selection of the most suitable solution using the Pugh Selection Matrix

  • The application of FMEA in solution design

  • Design for Manufacturability, Service, Quality, etc.

  • Robust Engineering

  • Verify

    • Reliability/Robustness Demonstration and Growth

    • Disciplined New Product Introduction (NPI)

       

Expected Outcomes of Module 2:

  • Participants who complete Module 2 will have an understanding of ‘Design for Six Sigma’.They will understand the differences between DMAIC and DFSS and when to apply either methodology.

  • Participants will have the ability to define customer requirements and state those in measurable CTQs.

  • They will understand key Design Concepts such as TRIZ and understand how to break any problem down into a series of contradictions. They will be able to apply the concepts to TRIZ to develop potential solutions.

 

Module 3 (Day 3) – Examination & Presentation of Application of DFSS / DMAIC improvement initiative

  • Participants will sit an open book exam on Lean, Six Sigma and Design for Six Sigma.

  • Participants will also present their improvement initiative to an expert panel. They will outline the objective, initial performance and the improvement achieved/expected based on the application of the tools.

Expected Outcomes of Day 3:

On successful completion the participant is awarded a Green Belt in Design for Six