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Facilitation Skills for IT Managers / Project Managers

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Dublin
1 day
Purpose: 

This course demonstrates techniques to enable effective collaboration and communication between technical and non-technical colleagues, and focus on creating consensus and shared outcomes in teams.

It outlines a blueprint for effective workshop design, useful tools and techniques, and strategies to address potential challenges, to ensure maximum productivity in a short timeframe, which is essential in today’s agile business world.

Suitable for: 

IT Managers, Project Managers, Team Leaders who wish to ensure collaboration and consensus among stakeholders, in relation to project plans, requirements, approach, scoping, product design, problem resolution or any area where team engagement is required.

What’s good about the course? : 

It combines theory and practice within a safe and focused environment. In a small group with the facilitation of an experienced trainer there is opportunity to try out new techniques in an enjoyable way.

On completion of this course participants will be able to:

  • Understand the role of the facilitator
  • Identify the attributes of a successful facilitator
  • Design and facilitate a workshop process to achieve a particular outcome
  • Understand how creative and collaborative techniques can contribute to the outcome
  • Understand different roles within the workshop
  • Deal with typical challenges in facilitation

Objectives:

On completion of this course participants will be able to:

  • Understand the role of the facilitator
  • Identify the attributes of a successful facilitator
  • Design and facilitate a workshop process to achieve a particular outcome
  • Understand how creative and collaborative techniques can contribute to the outcome
  • Understand different roles within the workshop
  • Deal with typical challenges in facilitation

Benefits:

This is a very practical introductory course where the skills and techniques can be put into practice immediately. Delegates will -

  • Learn a structured approach to preparing for & facilitating a workshop
  • Understand the essential part played by good communication
  • Learn and apply some practical facilitation techniques

Detailed Content:

  • Workshops vs Meetings
  • The role of the independent facilitator
  • Other key workshop roles
  • Workshop Design
  • Useful Facilitation Techniques
  • Managing the People
  • Managing the Process including Workshop Design
  • Managing the Environment
  • Managing the Outcome
  • Practice Workshop(s)