ITIL® Foundation is a prerequisite to take ITIL® Practitioner as it supplements, rather than substitutes the Foundation qualification. To that end the ITIL® Practitioner syllabus will require delegates to have passed their ITIL® Foundation exam and be familiar with the principles of ITSM and the organization-wide common language of ITIL®. These learnings will be put in context to answer the 'how' of successful improvement initiatives with ITIL® Practitioner, which is the next step after Foundation, not a substitution.
All ITSM professionals seeking to take the knowledge gained from ITIL Foundation and apply it successfully within an organizational context.
ITIL Foundation introduces the WHAT and WHY of ITIL; ITIL Practitioner gives you the HOW.
Practical hands-on course leading to international qualification