- To enable participants to recognise the need for skill in conducting appraisal interviews, particularly in the area of praising, criticising, questioning, listening and summarising
- To predict the effect of their words and actions on others in the appraisal situation and thus to select the best approach to help the appraisee get better at his/her job
- To evaluate and develop skills through practice with feedback and decide what aspects if any they should aim to improve
Managers and supervisors who have a people management function.
Practical, hands on training by experienced professionals.
Participants will get the opportunity to practice performance management skills in a safe, group environment