BCS Practitioner Certificate in Business Analysis Practice course

Course Highlights

Business Analysts are increasingly required to extend themselves beyond their traditional role of developing and maintaining IT systems. They need the capability to understand the business strategy, use proven techniques to analyse the business area, and identify changes to business processes needed to meet internal and external challenges.

This 3-day course develops the skills needed to work with senior business and IT staff to analyse and model business activities. Delegates will learn how to investigate business problems, and how to identify and recommend appropriate creative solutions.


Delegates will learn how to:

  • Describe how a business strategy is developed
  • Use strategic analysis techniques
  • Describe the need for project discipline
  • Explain techniques to investigate an organisation’s business systems
  • Describe an approach to improving business systems
  • Explain the importance of stakeholder management and use a stakeholder analysis technique
  • Use techniques for the analysis and modelling of business systems
  • Describe how recommendations for business improvement may be identified
  • Describe the contents of a rigorous business case for the development and implementation of business changes
  • Identify costs, benefits, impacts and risks for an option in a business case

  • What's Included


    A lifecycle for business change

    The role of the Business Analyst vs. the Systems Analyst

    Purpose of analysing and modelling business systems

    Strategic Analysis in Context

    Environment analysis and SWOT

    Overview of areas strategy including IS strategy

    Critical success factors and key performance indicators

    The Balanced Business Scorecard

    Project Discipline for Business Analysis

    Terms of reference/project initiation

    Business and project objectives

    Deliverables from business analysis

    Understanding the Situation and Business Perspectives

    Stakeholder analysis and investigative techniques

    Identifying and defining business perspectives

    Identifying and resolving conflicts

    Analysing and Modelling Business Activities

    Identifying activities and dependencies

    Building a Business Activity Model (BAM)

    Business events / activity indicators

    Rules and constraints

    Identifying Potential Solutions

    Creative approaches to problem solving

    Gap analysis

    Defining a new business model

    Identifying Requirements for the New Business Model

    Presenting the business case and options for change

    Cost-benefit, risk and impact analysis

    Risk analysis and management

    Accepting the Business Case

    Testing the system for user acceptance

    Managing the implementation of change and benefits realisation

    Course Includes

    At the end of the course delegates may sit an examination to attain the BCS Business Systems Development Certificate in Business Analysis Practice.


    This course is suitable for delegates wishing to acquire the skill set required for analysing and addressing business problems and wishing to attain the BCS Business Systems Development Certificate in Business Analysis Practice would benefit from attending this course.

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