Effective Communication Skills


Have you ever wondered why it seems difficult to talk with some people and so easy to talk to others?

Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.

A key goal of this workshop is to help participants understand the impact their communication style has on other people.
Being aware of how you communicate and learning to appreciate and practice effective communication skills will give you more positive results.

The course is peppered with exercises that will allow participants to apply the information covered to their specific situation. In addition, participants get the opportunity to put their new skills into practice to gain maximum benefits from the training.

This practical workshop is delivered in an informal manner with the use of participation in discussion and practical sessions.
This will assist participants to learn and understand the communication principles, tools and techniques discussed during the course, and to help them start to put these into practice in the safety of the training environment.

This one day workshop will help participants to:

  • Identify their personal communication style
  • develop an awareness of common communication problems that may be holding them back
  • Develop skills to ask questions
  • Learn what their non-verbal messages are telling others
  • Develop skills in listening actively and empathetically to others
  • Enhance their ability to handle difficult situations
  • Enjoy the communications process - and communicate with more confidence

  • A variety of training methods are used on this course, including group discussion, trainer presentations, skills practice, pairs and group exercises, role play and case studies.

    The content outlined above is a typical content for a 1 day course.
    Delivery fee for the standard course (as outlined above) at your venue, where up to 14 delegates can attend is €1650.
    This fee assumes Dublin location - but the course can be delivered anywhere.
    Additional cost may apply for delivery outside Dublin - please check with us for details.
    Please note that In-House course content can also be tailored to meet your specific needs.
    Additional cost may apply for tailored course content - please contact us for details.

    Any Questions?

    Please contact us at info@trigraph.ie or phone us at +353 1 6390050 - we'll be delighted to help you.

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