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ITIL® Foundation Certificate - IT Service Management
This entry-level 3-day course provides an excellent introduction to the latest version of the IT Infrastructure Library (ITIL®).
It covers all of ITIL Foundation Course Lifecycle, including Service Strategy, Design, Transition, Operation and Continual Service Improvement.
It also provides the opportunity to gain a highly respected, and valuable industry recognised qualification. The course duration is 3 days, with the formal examination scheduled for the afternoon of day 3.
Attendance on this course will enable participants to: