Microsoft Outlook (Introduction)

Course Highlights

On completion of this course, delegates will be able to:

  • Send / receive Mail
  • Use the Calendar
  • Use Tasks
  • Use Notes
  • Manage Folders

It is a practical hands- on course. Delegates are "learning by doing" with access to MS Outlook Software for the course duration.


MS Outlook functions as desktop information manager and calendar including managing files and folders and an e-mail message centre.

This 1 day course is designed to increase users' knowledge of the features within Outlook and realize the advantages of using a powerful communications tool.

The course is entirely 'hands on', so those attending will get practice in creating and modifying actual documents. Joe O’Connor is a Certified Microsoft Master Instructor.


Learn by doing – in additional to the formal presentations from Trigraph, attendees will benefit by using the MS Outlook software itself on their own dedicated PC / Laptop. They will create their own Documents.

All of our trainers are highly skilled project management professionals with formal Microsoft Outlook certification.

The training materials are fully owned by Trigraph which means we have full flexibility to tailor the content to suit particular client requirements.

What's Included

Getting Started with Outlook

Usings Outlook Today

Mail and Messages

Opening, Replying To and Finding a Message

Using the Address Book

Keeping Contacts

The Calendar

The Task List

Recurring and Assigned Tasks

Using Outlook Notes

Integrating MS Office and Outlook

Previewing and Printing from Outlook

Using Folders


It is assumed that you can bring your own laptop to the course with MS Outlook installed.

Users with a basic understanding of MS Outlook who want to consolidate and expand on their knowledge of the basic features in a short space of time.

A working knowledge of using PCs, Windows, gained from the workplace or by prior attendance on a course.

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