Overview

A Value Stream Map (VSM) visually displays all critical steps in a specific process.
It is a high level tool that facilitates a systems approach to implementing operational excellence and customer satisfaction. It is incredibly useful when used to document, analyze and improve the flow of information (or materials) required to produce a product or service for a customer. A VSM displays a more comprehensive range of information than a typical process map - and clearly demonstrates the time and volume taken at each stage.

The purpose of VSM is to identify and either reduce or remove “waste” within value streams, thereby increasing efficiency & productivity. The value stream focuses on areas that add value to a product or service, whereas the value chain refers to all of the activities within an organisation/process.

This course is suitable for anyone who wants to learn about improving efficiency & productivity. There are no pre-requisites.

The course will explore the following topics & you will leave at the end of day feeling more confident in your ability to use VSM effectively.

What is Process Mapping

How can Process Mapping help our organization deliver value to customers

Types of Process Maps

Understand Inputs and Outputs of Processes, Y = F (x)

Practice and Build Process Maps

Value Stream Maps

Tools used for Process & Value Stream Mapping

Analysing Value Stream Maps

Metrics, KPIs Measurements

Develop Solutions to your Business Process

***This course is currently available on the 3 for 2 promotion***
To avail of your free course place, you book 2 delegates for the same course & date – and your 3rd delegate joins for FREE!

You may also be interested in the following courses:

Business Performance Improvement with LSS Yellow Belt

LSS Green Belt

Customer Journey Mapping